Privacy Policy
This Privacy Statement explains how we handle your personal information in connection with the website, application, product, or service that links to this Privacy Statement and the administration of the employment relationship with our employees (we call these our "Services"). It applies generally to the following groups:
Customers and users (including prospective customers and users);
Employees;
Third party business partners; and
Other individuals who interact with us or whose personal information we maintain.
This Privacy Statement does not apply to any website, application, product, or service that links to its own privacy statement or that is offered by third parties, in which clicking on third party links or enabling those connections may allow the third party to collect, use, or share data about you. We encourage you to read their respective privacy statements.
Who Trueprep Inc. DBA Juno and how can I contact you?
Juno is a Delaware corporation located at 5340 Calzada Del Bosque PO 273 Rancho Santa Fe CA 92067.
Juno acts as a controller of your personal information where we determine how and why personal information can be used, and the Juno company that provides the specific Service (as identified therein) is the primary controller of your personal information. This Privacy Statement, however, does not apply where we act as a processor or service provider to another controller (such as our customers).
Any comments, complaints, or questions may be emailed to contact@juno.tax.
What personal information do you collect and process?
We generally collect, use, disclose, and process personal information in the following categories:
Account Information
Account ID, User ID, account profile, settings and preferences, purchase history, subscriptions, and registrations.
Security Information
User credentials (username and password) and similar security information, individual network activity in security and audit logs.
Billing & Payment Information
Payment and payment card information or bank account information, billing contact details, ship to and bill to information.
User Contributions & User Content
Personal information in content and communications uploaded, sent, shared, or inputted through our Services or via our networks and infrastructure, including feedback you provide to us and the content of communications between you and us or sent via our network and Services.
Device & Browser Information
Network and internet service provider (ISP) information, Internet Protocol (IP) addresses, device and browser identifiers, device and browser information, advertising identifiers, cookie/tracker identifiers, and related information.
Usage and Browsing Information
Usage, search, and browsing history, user journey history (including clicks, navigation, user actions, interactions, and session replays), usage and diagnostics analytics and metrics, including on our Services and on our internal networks and corporate devices by employees, contractors, and site visitors.
Location Data
Region, country, state, and coarse and precise geolocation data.
Demographic Information
Age, date of birth, marital status, gender, physical characteristics, military status, political, religious, or philosophical beliefs, sexual orientation, racial or ethnic origin, union membership.
Health, Benefits, and Insurance Information
Enrollment and participation in insurance or benefits programs, personal information of beneficiaries, family members, emergency contacts, or dependents, medical records, disability information.
Identity Information
Government identification, governmental identifiers (such as tax identifiers, the last 4 digits of social security or national insurance numbers, and passport or driver's license numbers).
Financial Information
Financial status, tax returns and related information, financial filings, credit standing, payroll and related information.
Legal Information
Legal status, immigration status, legal court cases and proceedings, governmental records, personal property or real estate records, liens & judgments, death records, public filings, driving records, licenses and registrations, and criminal information (such as arrests, charges, convictions, and incarceration records).
A note on children's online privacy. Our online Services provide information solutions intended for professionals and we do not knowingly collect any personal information from children under the age of sixteen (16).
How do you collect personal information?
Direct Interactions: You provide your personal information when you interact with us, such as when you register for Services, fill in forms, communicate with us, apply for jobs, and work for us.
User Contributions: We collect your personal information when you or others upload, share, send, or input that information through our Services or networks, or when you or they communicate with us.
Automatically: We automatically collect personal information about you when you interact with us, such as when use our Services, visit our offices or events, open emails or view advertisements from us, or communicate with us.
How do you use personal information?
This section details the purposes for which we use personal information and the different legal bases for processing that personal information.
To fulfill our contractual obligations
Register your account and provide our Services.
Fulfill our obligations as an employer.
Legal Basis: Our performance of a contract.
Communicate with you about our Services and process related transactions
Legal Basis: Our performance of a contract or as outlined in your consents or instructions.
For any purpose with your consent or to follow your instructions
Legal Basis: As outlined in your consents or instructions.
To operate, improve, and/or personalize our Services
Develop new products, services, content, and other offerings.
Monitor and audit usage of our Services, corporate networks, and devices, offices, events, and related infrastructure.
Ensure the security of our Services.
Detect fraud and abuse.
Manage our internal operations (e.g., account administration, billing, troubleshooting, repair).
Legal Basis: To pursue legitimate interests.
Manage the applicant and employee relationship
Handle the application process, background checks, onboarding, employee management, and improve employee experience.
Communicate regarding recruiting and human resources administration.
Provide, manage, and improve employee benefits.
Legal Basis: Our performance of a contract or to pursue legitimate interests.
Exercise our rights and/or protect our or others' rights or property
Legal Basis: To pursue legitimate interests or to comply with our legal obligations.
Handling of Sensitive Personal Information
We use advanced software to clean and anonymize sensitive Personally Identifiable Information (PII) from forms before transmitting them to third-party services. Our goal is to minimize the transmission and storage of sensitive data such as Social Security Numbers (SSNs). While we utilize in-house processes to remove and redact SSNs as much as possible, we cannot guarantee 100% accuracy or permanence. No automated system can guarantee complete accuracy in all cases.
We only share data with AI models where we are an approved part of the zero data retention program, meaning the companies have committed to neither training or retaining any data.
Temporary Storage by Third Parties
In some instances, our third-party service providers may temporarily store limited amounts of information for up to 30 days. This temporary storage is implemented to prevent abuse and ensure the integrity of our services. While we strive to remove as much PII as possible, as explained above, there are very rare cases where some PII may be sent to these third parties for processing and advanced redaction. This is done to further ensure we fully redact PII and handle data extraction with very high accuracy. We require all third-party providers to adhere to stringent data protection standards and contractual obligations to safeguard your information. All third parties utilized are GDPR, SOC-2, and CCPA compliant.
Commitment to Data Security and Compliance
We are committed to protecting your personal information and complying with all applicable federal and state laws. Our third-party partners are selected based on their ability to meet our high standards for data protection and compliance. We continuously monitor and audit these partners to ensure ongoing adherence to these standards.
Who do you share personal information with?
Your organizations and contacts.
Third party business partners that support our business, including content partners, vendors, subcontractors, analytics providers, advertising and marketing agencies, credit agencies, and others.
Third party customers and users where our Services and content include your personal information, which may constitute a "sale" of personal information under some local privacy laws.
Governmental agencies and third parties involved in business transactions such as mergers, divestitures, restructurings, and similar.
Law enforcement and other government agencies to comply with legal requirements and to protect rights and safety.
Others when necessary to fulfill your consents or to follow your instructions.
Where do you store personal information?
We store all data in the United States.
What steps do you take to secure personal information?
We work to implement technical and organizational measures designed to protect the security of personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security. The security of your information also depends on you: you are responsible for using unique, strong usernames and passwords for each of your accounts, and for keeping those usernames and passwords confidential. We are not responsible for the circumvention of any privacy settings or cybersecurity measures contained on our Services, and any transmission of personal information is at your own risk.
How long do you retain personal information?
We retain personal information as required by our enterprise records retention schedule, which varies by Service, business function, country, record classes, and record types. We calculate the retention period based upon the time the personal information is needed to: (a) fulfill the purposes described in this Privacy Statement, (b) meet the timelines required or recommended by regulators, professional bodies, or associations, (c) comply with applicable laws, legal holds, and other legal obligations (including contractual obligations), and (d) comply with your requests.
What rights do I have over my personal information?
Your local privacy laws may grant you rights with respect to your personal information, and we will not knowingly discriminate against you because you have exercised any of your privacy rights. These rights differ based on the local laws that apply to you, but could include one or more of the following:
Right to confirm we process your personal information and, if so, to access, correct, complete, object to or restrict the processing of, and delete certain personal information we hold about you, including the rights to receive your personal information in a portable copy.
Changes to this Privacy Statement
This Privacy Statement is expected to change over time. We reserve the right to update it at any time, for any reason. We will notify you of changes to our Privacy Statement by updating the "Last Updated" date and posting the updated Privacy Statement on this page. We may e-mail periodic reminders of our notices and terms and conditions, but you should check our Services frequently to see the current Privacy Statement and any changes made to it.
Supplemental Privacy Statements
Depending on the specific Service you are using or specific interactions you have with us (such as when you apply for a job or work for us), we may provide different or supplemental privacy statements that describe and govern how we use your personal information. When we do so, those different or supplemental privacy statements apply to that specific Service or those specific interactions.
Supplemental Privacy Statement for California consumers under CCPA/CPRA
This Supplemental Privacy Statement for California Consumers under CCPA/CPRA ("California Statement") supplements our Privacy Statement and further explains required disclosures about how we collect, disclose, and sell the personal information of California consumers and the rights that California consumers may have under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 ("CCPA/CPRA") where we act as a business under CCPA/CPRA.
Your privacy rights
If you are a California consumer, you may have one or more of the following rights under CCPA/CPRA:
Right to confirm we process your personal information and, if so, to request we disclose specific information about our data practices
Right to access, correct, complete, or delete specific pieces of personal information we hold about you
Right to limit our use and disclosure of your sensitive personal information
Right to opt-out of the sale of personal information
Right to opt-out of the sharing of personal information
Right not to receive discriminatory treatment for exercising your rights under CCPA/CPRA
To make a request, you can contact us at contact@juno.tax.
This California Statement was last updated on April 1, 2024.
Cookie & IBA Statement
This Cookie & IBA Statement supplements our Privacy Statement and specifically explains how we and our third-party business partners deploy cookies and other tracking technologies (which we call "Tracking Technologies"), including for interest-based advertising (IBA), as well as the options you have to control them.
What are cookies and other tracking technologies?
"Cookies" are small pieces of data, stored in text files, that are stored on your browser, computer, or other device. We and our third-party business partners may also use other tracking technologies such as "web beacons," "embedded scripts," and similar technologies.
Why do we use cookies and other tracking technologies?
We use Tracking Technologies for several different purposes: these technologies are widely used to remember you and your preferences and understand how you interact with us so that we may perform essential functions, personalize our Services and content, analyze your usage, and deliver advertising.
How can you control the use of Tracking Technologies?
You may wish to restrict the use of cookies or completely prevent them from being set. Most modern browsers allow you to change your cookie and other tracker settings. You can opt-out of Google Analytics by installing Google's opt-out browser add-on.
Do you honor Do Not Track Signals?
Generally, we do not currently respond to, or take any action with respect to web browser "do not track" signals; however, in some instances, our third party business partners who integrate within our Services will honor do not track signals.
Contact Us
If you have any questions about this Privacy Policy, please contact us.